All The Best This Season

Happy Holidays! CMS wants to with you a happy holiday season and a safe and prosperous new year!

Trivia: In Italy, what do people do on New Year's Day to bring good luck in the coming year?

a) Go to mass b) Wear red underwear c) Eat black-eyed peas d) All of the above

The first person to provide the correct answer in our comments area of this blog will win a gift certificate (include name, company and e-mail).

Thank You!

Thank you for selecting CMS for your MAS software and consulting needs. We truly value your decision to work with our team. Please let us know if there is anything we can do to help make your job easier, especially during this busy season. If you need to schedule time with a consultant, please do not hesitate to contact Sherri Wilds at swilds@cmsct.com or at 860.399.4215 extension 203.

If you are unsure if you need to schedule time with a consultant, and would like to discuss your needs further with us, please contact Nikki at NSpirito@cmsct.com, or at extension 202.

We would like to wish all of you a Happy Holiday Season.

Sage Summit: Customer Conference

Sage Summit, the annual North America customer conference, wrapped up a month ago in Atlanta and was a hit with current Sage ERP Users I’m happy to tell you that planning for the next Summit is already well underway, and Sage will be making changes to add even more value to our customers.

Sage will also be shifting the event to July, which customers tell us works better for their business cycles. The next Sage Summit will be held at the Gaylord National in Washington, D.C., with customer focus tracks, July 13-15. This Summit is planned to be the first combined summit with customers and partners.

New Product Functionality

Are you thinking about upgrading your MAS 90/200 Product? Are you curious to know about the new benefits in version 4.3? We’d love to help! Please contact Nicole at nspirito@cmsct.com or at 860-399.4215 x.202 to discuss how version 4.3 can help add value to your day to day transactions.

FREE Winter Webinars for MAS ERP

"Enhance Your ERP System" Free Educational & Informational Webinars

Winter is the perfect time to take advantage of Computer Management Services' series of online webinars for Sage MAS 90 and Sage MAS 200 ERP. Access our offering of free educational and informational webinars throughout the winter months. So, get your cup of hot cocoa with mini marshmallows, of course, log on and learn. We hope that you can join us by attending several of these webinars. For more info or to register, call Nicole at 860.399.4215 x. 202. Click Link for the List of Webinars: http://www.cmsct.com/events.html

Holiday Season

As the holiday season officially kicks off, we need to start to think of all the things that make the holidays special. Whether it is spending time with family and friends, enjoying your workplace gatherings, going ice skating, making snowman, we need to keep this into prospective. Don't let the holidays stress you out. Don't let year-end stress you out either.

We, here at CMS, are here to help you with your organization's year-end processes, as well as all the other processes throughout the year. Please give us a call and schedule some time with our highly trained consultants who can take that added stress away from you so you can enjoy a mug of hot chocolate and snowball fight.

CMS would also like to wish you all a very Happy and Healthy Holiday Season!

Relationships by Val Darling

No matter what line of business you're in, without good relationships, success is much harder, if not impossible to come by. Take the Real Estate industry. I’ve used the same Realtor to buy my first home, to sell it when I was ready and now, to help my buy a new home. Why do I turn to her? Why do I recommend her to anyone I know looking to buy or sell? Because we have a great relationship. She’s been honest and forthright and I trust her. One of the best reasons is that she makes me feel like I’m her only client. I know she’s busy, I know she’s got lots of deals in the works all the time. But I never feel that I’m a number to her.

With technology we seemed to get away from the personal touch. An email can be faster than a phone call. Certainly, it seems a better way to get information from one person to another than leaving a message. But does technology mean the loss of relationships? It doesn’t have to, in fact, technology can enhance customer service. For example, my great realtor. I often find that she’s emailed me very late at night or early in the morning. While I would not appreciate a phone call at 6am, I do very much appreciate seeing an email from her that was sent at that time. How does she keep it all straight? Customer Relationship Management. Hardly a new idea. Staying in touch, following up, making sure nothing slips through the cracks.

With Sage’s CRM software, sales and customer service personnel can use technology to stay in touch. The software does the “remembering” and the customer gets the benefits. Meaning better relationships and a bigger bottom line.

We are all trying to spend less money. And to be kinder to the environment. Every sheet of paper we don’t use saves money and trees. When my realtor emails me and includes attachments, it’s faster than printing and mailing. Which is a benefit all around. Taking advantage of MAS’s Paperless Office can have the same benefits for your business.

Trusting her as I do, I’m glad to work with other professionals she recommends. The mortgage broker, the home inspector and others. It hasn’t surprised me that they, too, use technology to get me the information I need, fast. Nothing is late, or just forgotten, because they use CRM software. Technology does the remembering, letting us do what humans do best. The personal touch.

Thank you users

Thank you for all who attended our recent User Group Meetings. The interaction between the end users was phenomenal. We appreciate all of the wonderful ideas for each of your exclusive business challenges. We’ve found that many of the companies that have attended the User Group have found solutions or ideas that will help with their unique organizational difficulties.

We appreciate all of the feedback which we’ve received in order to help improve this event in the future.

If you were unable to attend this past User Group Meeting, and are interested in learning more about future events, please contact us.

User Group Workshop: Last Chance

We are so excited about the number of registered attendees for our upcoming User Group workshops next week. If you have not registered as of yet, this is your last chance.

This Free Sage MAS 90 / MAS 200 User Group will host numerous user sessions to learn more about your ER system. It will be a very interactive so be prepared to share and learn. These workshops are user-driven.

November 3rd at the Hilton Garden in Warwick, RI
November 4th at the Four Points Sheraton in Meriden, CT

This workshop and sessions are free to all clients and prospects. It includes a breakfast and a working lunch. Registration is required.

Visit our website for more information and to register, call Nicole at 860.399.4215 x. 202 or visit our website at http://www.cmsct.com/newsandevents.html

Think About It

Take the opportunities that are available to you and build upon them. By doing this you will have a more successful, productive day. Take advantage of our web-based training classes and improve you knowledge of your MAS ERP system. Attend our FREE User Group or scheduled Fall webinars. You can only benefit from these activities. Call Nicole at 860.399.4215 to see what valuable programs we have for you.

Fall is Everywhere

At CMS, we have a lot of great happenings this Fall. Web-based training is underway.

Check out our class schedule for v. 4.3 training. Classes are still open so be sure to register today. Our Fall User Group Meetings are scheduled for November 3rd in Rhode Island and November 4th in Connecticut. Don't miss out on this free infomative user-driven event. It is free and besides the great breakout sessions includes breakfast and lunch with raffles. Still happening is our exclusive webinar series, "Broaden Your Technology". Visit our news and events page of our website for all the details or call Nicole at 860.399.4215 x.202

We're now on Facebook

Computer Management is now on Facebook. Check us out and become a fan.



http://www.facebook.com/pages/Westbrook-CT/Computer-Management-Services-LLC/144655964876

Check It Out!

We are happy to say that we are now on Twitter and LinkedIn. Please visit our pages at:








http://twitter.com/computermgt



http://www.linkedin.com/in/cmsct

Dynamics of User Groups

User groups offer benefits to everyone — for people who are new to computers and software, veterans in the technology industry, and for everyone in between.

Our user groups provide a forum to provide you, our customers, with the opportunity for networking, information sharing and exchanging insights with other users.

These informal meetings provide the opportunity for you to meet other software users in your area, and to share ideas about practice and product functionality.

Our Fall User Groups are scheduled and are free.

The meeting time is from 8:30 am - 1:45 pm with breakfast and lunch included.

November 3rd at the Hilton Garden in Warwick, RI
November 4th at the Four Points in Meriden, CT

Autumn is almost here!

The traditional start of Autumn is almost here! All of us at CMS want to wish you a safe and happy fall season. We want to remind you that we are here to help serve you to make a very busy season easier.

Also, we would like to thank all of you who participated in our newsletter trivia. We greatly appreciate your involvement. If you are interested in participating, please keep an eye out for our next newsletter, which will be out at the end of this quarter.

Exciting News: CMS Phone Support

I am very excited to announce changes to our Phone Support Contract to better benefit you! In addition to the existing benefits of the phone support contract, we now are offering the following:

- Being Entered into Two Yearly Drawings: Twice a year, CMS will be having a drawing of all clients on a CMS Client Care Support Contract. The winner will receive a 10% discount off of their next CMS Client Care Support Plan.

- Being Entered into Monthly Drawings: Once a month, CMS will be holding a drawing for all clients on a CMS Client Care Support Contract. Your name will be entered into this drawing as many times as you have had open tickets during the month. For instance, if you have opened up three tickets, your name will be entered three times. The gift will vary and will be sent out at the end of each month.

- A One-Time $200 Training Voucher: By signing up with a CMS Client Care Support Contract, you will receive a one-time $200 Training Voucher. This training voucher is valid for Classroom Training done at Computer Management Services.

- A 10% Discount on New Modules: For the duration of your CMS Support Contract, you will receive a 10% discount on all new Sage Modules (excluding maintenance and third party products).

For more information, please contact me, at 860-399-4215 x202.

Thanks,
Nicole Vachon

Exclusive: Online Training Courses for Sage MAS 90 and Sage MAS 200 ERP

This Fall, Computer Management Services, will be offering web based training course in Version 4.3 for Sage MAS 90 and Sage MAS 200 ERP.

Now, you can access your online courses, from anywhere that you have an Internet connection. This can be at home, at the office, or even on vacation. Online courses are designed to give students the access to quality education at a convenient time and location. Class lectures, discussion, and assignments are delivered via the Internet. At CMS, we strive to offer high-quality online classes all taught by Sage Certified trainers.The advantage of online courses is the convenience -- save time and money on traveling and be in the office when you are needed. We are offering a full schedule this Fall and hope that you can join us by attending several of these courses. These affordable courses have been developed with you, the end-user in mind, to get the most out of your investment.

Check Out Our Upcoming Events

Here at CMS, we are gearing up for our Fall webinar schedule, Fall training classes and our User Group event. Please check back soon to see detail.

Boost Your Productivity This Summer

TEN Free webinars on increasing your productivity and efficiency this summer and beyond. Join us for these No-Cost webinars during the months of June and July. Re-focus on your business critical needs. Learn how to do more, while reducing your expenses. Just one hour of your time and an internet connection from the comfort of your office is all you need. By attending just one of these webinars, you will learn of ways to drive greater business value and productivity.

To learn more about the TEN Free webinars offered, please contact Nicole Vachon at 860.399.4215 x. 202 or via e-mail: nvachon@cmsct.com.

Remember all webinars in this summer series are at NO COST and run approximately one hour. Once you are registered, we will e-mail you the connection information you need to get started on "Doing More With Less".

Summer Training Classes Now Being Offered

CMS is now offering Summer Training Classes for Sage MAS 90 and Sage MAS 200. The classes will be held in our Westbrook, CT office and will be in the latest version of 4.3. All classes are taught by Sage Software Certified Trainers.

To see our schedule of classes and to register, visit us at http://www.cmsct.com/TrainingCalendar.pdf

Two New FREE Webinars hosted by Computer Management

Back by Popular Demand...Computer Management will be hosting a FREE webinar to clients and those who are interested in learn more about the wonderful benefits of Sage MAS 90 / MAS 200 Version 4.3. Version 4.3 delivers incredible value by providing powerful business intelligence features normally found in high-end ERP solutions. Version 4.3 also helps customers create a more environmentally friendly operation with paperless office and other Green features. This webinar is scheduled for Friday at 9 am.

On May 5th at 10 am, Computer Management is hosting an exclusive FREE webinar on MAPADOC EDI Solution. MAPADOC is a powerful, flexible, yet remarkably easy to use EDI software solution built especially for Sage MAS 90, Sage MAS 200, and Sage MAS 500. Since it's a scalable solution, you can start at any point and add the functionality you need-when you need it. The MAPADOC mapping utility enables end-users to easily update maps on the fly. Our unique EDI mapping wizard for inbound purchase orders (850) and outbound invoices (810) cuts mapping time by over 75%.

Obtain your Go To Meeting Link for this great opportunity to learn from the experts by calling Nicole at 860.399.4215 x.202 or via e-mail at nvachon@cmsct.com.

Create Reports Faster Than Eating A Donut - Really?

This past Friday, we hosted a very successful and exclusive webinar on DataSelf BI. Joni Giradi of the DataSelf Corporation showed the attendees how to meet the Donut Challenge, showing users how they can create their own Sage MAS 90 and MAS 200 ERP reports faster than can eating a donut!


DataSelf BI is easy to use, quick to deploy and costs a fraction of comparable up-market offerings. The easy-to-customize solution comes pre-configured with a data warehouse, OLAP cubes, dashboards and hundreds of KPIs and reports.


If you are interested in taking the donut challenge, please contact Nicole Vachon at 860.399.4215.

Want Custom Financial Reports?

If you are looking for financial reports customized to your business needs, CMS can help you. Provide us with your requirements and we will take care of the rest!

We at CMS know that your time is of great value and that reporting writing can be a time-consuming process. Let us help you maximize your time and provide you with the financial reports customized to your business needs.

Based on your criteria, CMS has the ability to create specify row and column formats maximizing the flexibility of your report. After creating a report, you will be able to print it, export it to an Excel worksheet, drill down to examine details or distribute it via e-mail. Combine the report formats with a custom-reporting tree that matches your company's chart of accounts structure, and we can create customized reports that detail almost any aspect of your business.

Interested in receiving a quote for your custom financial report? Contact Nicole at 860.399.4215 and provide her with your report requirements.

BONUS with PRIZE:

Today is Groundhog Day.

The first person to e-mail lmaxwell@cmsct.com with the correct answer to the question below will win a Dunkin Donuts giftcard.


When was the first official Groundhog Day celebrated in Punxsutawney, Pennsylvania?

A Conference Created with You in Mind

Make your plans now as the dates have been released for the upcoming client conference, Sage Summit. The benefits of attending this conference are endless. We have several clients who attend this conference yearly and cannot say enough about how fantastic it is.

Sage Summit is scheduled to be held November 9-12, 2009

at the Atlanta Georgia World Congress Center

Sage Summit is designed to help Sage Software clients discover new ways in which their software and services can solve business challenges and bring more value to their organizations. It enables attendees to learn from each other, as well as communicate with product experts and share their crucial input and feedback.

The conference provides a number of activities, such as an on-site Support Center, a trade show floor with software demonstrations, and hands-on labs, which allow the attendees to speak directly with product experts. Conference attendees can evaluate a wide range of Sage Software and third-party products, enabling them to explore the possibilities for building highly integrated end-to-end business management systems for their operations. For more information, please visit the official Sage Summit web site: http://www.sagesummit.com/.

Winter Training Classes Now Available

At CMS, we recognize the importance of software training for our clients. That is why we offer a variety of Sage MAS 90 and MAS 200 ERP training classes at our training center. We have a qualified team of certified trainers who will teach you how to get the most out of your system. Our courses will be valuable to anyone who wants a refresher or for anyone who wants to learn more about module functionality. Class sizes are kept small to ensure students receive more personalized training. Our classroom provides a comfortable learning environment and is equipped with a high-res projection system and a workstation for each student. For more information on how we can help you achieve your training objectives, please give Nicole Vachon a call at 860.399.4215 x.202.

Check out our schedule of Winter classes: http://cmsct.com/TrainingCalendar.pdf

New Year - New Beginnings

Well it’s that time of year…the time where everyone gets together to celebrate the past year and think about the year ahead. It is a time for new beginnings and resolutions. With the gloomy economy and the reality of a recession, it is hard to begin the year on a positive note. But we are here to help start your New Year with much success.

Before you can move forward, it is always helpful to review the past year and analyze what worked and what did not work for your business. Look at everything with a fresh new perspective. This will get you out of your comfort zone, kick start your thinking, and help you find better solutions to your problems. Think of what you want to accomplish this year. Make a list of your objectives for your business, and then list the specific activities that can help you achieve the objectives. It is important to break down your goals and activities into smaller and doable lists of tasks that you can do. To help you keep track of what you want to accomplish for your business, prepare specific timelines for your goals and activities - and stick to it.

The difficult part of setting goals at the start of the year is keeping the interest and momentum going. Like many New Year resolutions that go down the drain two weeks into the year, it is so easy to lose track of what you need to accomplish. To encourage yourself to keep working on the goals you’ve set up at the start of the year, celebrate after every task you have accomplished.