Happy Holidays! CMS wants to with you a happy holiday season and a safe and prosperous new year!
Trivia: In Italy, what do people do on New Year's Day to bring good luck in the coming year?
a) Go to mass b) Wear red underwear c) Eat black-eyed peas d) All of the above
The first person to provide the correct answer in our comments area of this blog will win a gift certificate (include name, company and e-mail).
Monday, December 28, 2009
Friday, December 18, 2009
Thank You!
Thank you for selecting CMS for your MAS software and consulting needs. We truly value your decision to work with our team. Please let us know if there is anything we can do to help make your job easier, especially during this busy season. If you need to schedule time with a consultant, please do not hesitate to contact Sherri Wilds at swilds@cmsct.com or at 860.399.4215 extension 203.
If you are unsure if you need to schedule time with a consultant, and would like to discuss your needs further with us, please contact Nikki at NSpirito@cmsct.com, or at extension 202.
We would like to wish all of you a Happy Holiday Season.
If you are unsure if you need to schedule time with a consultant, and would like to discuss your needs further with us, please contact Nikki at NSpirito@cmsct.com, or at extension 202.
We would like to wish all of you a Happy Holiday Season.
Monday, December 14, 2009
Sage Summit: Customer Conference
Sage Summit, the annual North America customer conference, wrapped up a month ago in Atlanta and was a hit with current Sage ERP Users I’m happy to tell you that planning for the next Summit is already well underway, and Sage will be making changes to add even more value to our customers.
Sage will also be shifting the event to July, which customers tell us works better for their business cycles. The next Sage Summit will be held at the Gaylord National in Washington, D.C., with customer focus tracks, July 13-15. This Summit is planned to be the first combined summit with customers and partners.
Sage will also be shifting the event to July, which customers tell us works better for their business cycles. The next Sage Summit will be held at the Gaylord National in Washington, D.C., with customer focus tracks, July 13-15. This Summit is planned to be the first combined summit with customers and partners.
Tuesday, December 8, 2009
New Product Functionality
Are you thinking about upgrading your MAS 90/200 Product? Are you curious to know about the new benefits in version 4.3? We’d love to help! Please contact Nicole at nspirito@cmsct.com or at 860-399.4215 x.202 to discuss how version 4.3 can help add value to your day to day transactions.
Wednesday, December 2, 2009
FREE Winter Webinars for MAS ERP
"Enhance Your ERP System" Free Educational & Informational Webinars
Winter is the perfect time to take advantage of Computer Management Services' series of online webinars for Sage MAS 90 and Sage MAS 200 ERP. Access our offering of free educational and informational webinars throughout the winter months. So, get your cup of hot cocoa with mini marshmallows, of course, log on and learn. We hope that you can join us by attending several of these webinars. For more info or to register, call Nicole at 860.399.4215 x. 202. Click Link for the List of Webinars: http://www.cmsct.com/events.html
Monday, November 30, 2009
Holiday Season
As the holiday season officially kicks off, we need to start to think of all the things that make the holidays special. Whether it is spending time with family and friends, enjoying your workplace gatherings, going ice skating, making snowman, we need to keep this into prospective. Don't let the holidays stress you out. Don't let year-end stress you out either.
We, here at CMS, are here to help you with your organization's year-end processes, as well as all the other processes throughout the year. Please give us a call and schedule some time with our highly trained consultants who can take that added stress away from you so you can enjoy a mug of hot chocolate and snowball fight.
CMS would also like to wish you all a very Happy and Healthy Holiday Season!
We, here at CMS, are here to help you with your organization's year-end processes, as well as all the other processes throughout the year. Please give us a call and schedule some time with our highly trained consultants who can take that added stress away from you so you can enjoy a mug of hot chocolate and snowball fight.
CMS would also like to wish you all a very Happy and Healthy Holiday Season!
Tuesday, November 17, 2009
Relationships by Val Darling
No matter what line of business you're in, without good relationships, success is much harder, if not impossible to come by. Take the Real Estate industry. I’ve used the same Realtor to buy my first home, to sell it when I was ready and now, to help my buy a new home. Why do I turn to her? Why do I recommend her to anyone I know looking to buy or sell? Because we have a great relationship. She’s been honest and forthright and I trust her. One of the best reasons is that she makes me feel like I’m her only client. I know she’s busy, I know she’s got lots of deals in the works all the time. But I never feel that I’m a number to her.
With technology we seemed to get away from the personal touch. An email can be faster than a phone call. Certainly, it seems a better way to get information from one person to another than leaving a message. But does technology mean the loss of relationships? It doesn’t have to, in fact, technology can enhance customer service. For example, my great realtor. I often find that she’s emailed me very late at night or early in the morning. While I would not appreciate a phone call at 6am, I do very much appreciate seeing an email from her that was sent at that time. How does she keep it all straight? Customer Relationship Management. Hardly a new idea. Staying in touch, following up, making sure nothing slips through the cracks.
With Sage’s CRM software, sales and customer service personnel can use technology to stay in touch. The software does the “remembering” and the customer gets the benefits. Meaning better relationships and a bigger bottom line.
We are all trying to spend less money. And to be kinder to the environment. Every sheet of paper we don’t use saves money and trees. When my realtor emails me and includes attachments, it’s faster than printing and mailing. Which is a benefit all around. Taking advantage of MAS’s Paperless Office can have the same benefits for your business.
Trusting her as I do, I’m glad to work with other professionals she recommends. The mortgage broker, the home inspector and others. It hasn’t surprised me that they, too, use technology to get me the information I need, fast. Nothing is late, or just forgotten, because they use CRM software. Technology does the remembering, letting us do what humans do best. The personal touch.
With technology we seemed to get away from the personal touch. An email can be faster than a phone call. Certainly, it seems a better way to get information from one person to another than leaving a message. But does technology mean the loss of relationships? It doesn’t have to, in fact, technology can enhance customer service. For example, my great realtor. I often find that she’s emailed me very late at night or early in the morning. While I would not appreciate a phone call at 6am, I do very much appreciate seeing an email from her that was sent at that time. How does she keep it all straight? Customer Relationship Management. Hardly a new idea. Staying in touch, following up, making sure nothing slips through the cracks.
With Sage’s CRM software, sales and customer service personnel can use technology to stay in touch. The software does the “remembering” and the customer gets the benefits. Meaning better relationships and a bigger bottom line.
We are all trying to spend less money. And to be kinder to the environment. Every sheet of paper we don’t use saves money and trees. When my realtor emails me and includes attachments, it’s faster than printing and mailing. Which is a benefit all around. Taking advantage of MAS’s Paperless Office can have the same benefits for your business.
Trusting her as I do, I’m glad to work with other professionals she recommends. The mortgage broker, the home inspector and others. It hasn’t surprised me that they, too, use technology to get me the information I need, fast. Nothing is late, or just forgotten, because they use CRM software. Technology does the remembering, letting us do what humans do best. The personal touch.
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